The ARC School ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our school management mobile application (the "App").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

We may collect information about you in a variety of ways. The information we may collect through the App includes:

Demographic and other personally identifiable information (such as your name, phone number, email address, and profile details) that you voluntarily provide when using the App, including during login, profile creation, and communication.

Information related to student enrollment, attendance, grades, examination records, class schedules, homework, and other academic records necessary for school management and administration.

Financial information related to fee payments, such as payment references and transaction details. Payment methods (such as credit/debit card details, UPI, or net banking information) are processed securely through authorized payment service providers. We do not store sensitive financial details such as complete card numbers or CVV information.

Access to your device's camera, storage, and gallery may be requested to upload profile pictures, assignments, documents, and other school-related photos or files.

Having accurate information about you allows us to provide a smooth, efficient, and customized experience. Specifically, we may use information collected through the App to:

• Create and manage your account.
• Facilitate academic and administrative functions such as attendance, grading, and scheduling.
• Send email, SMS, or push notifications regarding your account, school updates, announcements, and important notices.
• Process school fee payments and refunds.
• Improve the efficiency, performance, and operation of the App.
• Monitor and analyze usage and trends to improve user experience and service quality.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

If we believe the release of information is necessary to comply with legal obligations, respond to legal processes, investigate policy violations, or protect the rights, property, and safety of users, staff, or others.

We may share your information with trusted third-party service providers who perform services on our behalf, including payment processing, hosting services, cloud storage, email delivery, technical support, analytics, and customer service.

We use appropriate administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the data you provide, no security system is completely secure, and no method of transmission over the internet can be guaranteed to be fully protected against unauthorized access or misuse.

We do not knowingly collect personal information directly from children under the age of 13 without appropriate parental or school authorization. If you become aware that we have collected such information without proper consent, please contact us immediately using the contact details provided below.

You may review, update, or request deletion of your account information at any time by:

• Logging into your account settings and updating your profile.
• Contacting us using the contact information provided below.

We will respond to such requests in accordance with applicable laws and school policies.

If you have any questions, concerns, or comments about this Privacy Policy, please contact us at:

The ARC School
Email: mail@thearcschool.in
Website: https://thearcschool.in